How long does shipping take?
Orders usually process within 1-3 business days. Delivery time depends on destination, carrier service, and seasonal volume. Tracking will be emailed after shipment.
FAQ
avenlixia policy
Frequently Asked Questions
Helpful answers about shopping, shipping, returns, payments, product care, and support.
Do you offer free shipping?
Yes. Free standard shipping is available on eligible orders of $45.00 USD or more when the shipping method appears at checkout.
What is your return window?
Eligible unused items may be returned within 30 days of delivery. Please contact support before sending a return.
How should I clean beauty tools?
Follow the product instructions. In general, wipe device surfaces gently, avoid soaking electrical components, and allow tools to dry fully before storage.
Can I change my order?
Email us quickly after checkout. If the order has not yet entered fulfillment, we will do our best to help. Once processing begins, changes may not be possible.
How do I contact support?
Email service@avenlixia.com with your order number and question. Most messages are reviewed within 1-2 business days.